Support

An honest, outside perspective on your relationship — one that comes to know your specific situation over time, and helps you see it clearly and act on it.

No. Vessa is built for you first and works fully on your own: the questions at the start, the Mirror, the notes you keep, the private reflections, and everything Act brings you. The one part that waits on another person is the shared space — the dreams you both see and the weekly plans built from what you have both said.

Vessa asks some quick questions about you and your relationship: your name, birthday and city, what you enjoy, what recharges you, what makes you feel cared for, and where your relationship is. It takes about three minutes, mostly tapping, and the last few questions can be skipped. If you stop partway, you come back to the question you left. Everything after that is built from what you tell it there, and it keeps learning as you go.

Nothing. There is no subscription, no in-app purchase, and no paid tier — not as an introductory offer, but because none has been built. If that ever changes it will be said plainly and in advance, never by a feature you were using quietly becoming locked.

Vessa is for adults. It is not directed at anyone under 18.

Settings → your partner, then send the link however you like. They get their own account and their own private side; nothing you have written becomes theirs to read.

The shared space, and only the shared space — the dreams you have deliberately added to the list you both see, and the plans that come out of them. Your notes, your reflections, your Mirror and every conversation you have had with Vessa are yours alone. This is not a setting that could be flipped; private and shared content live in separate stores. The privacy page explains how.

It can let something private inform a suggestion it makes to them — that is much of the point — but only after transforming it so it cannot be traced back to you. It never quotes you to them and never repeats what you said.

Disconnect in Settings, whenever you like. Nothing of your own is deleted, and you keep everything you have written. An invite link that has not been accepted can be left to expire.

Say so to Vessa in a conversation. Names are something it holds and can correct.

Start with Settings → Notifications in Vessa, which shows whether this phone can be reached. If it says they are turned off in your phone’s Settings, that is the one place to allow them: a “no” at the system prompt is remembered there, and only you can change it. After that, the most common answer is simply that it is not the moment yet: almost everything above is scheduled, and the weekly ones only land on their day.

A few times, because notifications are how Vessa reaches you while there is still time to act on something: a week later, then two weeks after that, then once a month. Always when you open the app, never in the middle of a conversation, and “Not now” always works. Settings → Notifications has the switch whenever you want it.

Yes. The reflection rhythm has its own control in Settings, and Settings → Notifications turns the rest off for this phone without affecting anything else in the app. Vessa has no streaks and nothing to keep up — nothing is lost by going quiet for a while.

Tell it. The Mirror is editable, and correcting it changes what Vessa works from rather than just what that page displays. It is built from what you have said, so it will also be thin early on and sharpen as you use the app.

It re-reads everything overnight, so a new set of notes shows up the following day rather than immediately.

The weekly drop is built from what both of you have put in. Add a few dreams and a few notes about them and the next Sunday looks different. Without a connected partner there is no drop at all — that one genuinely waits on the other person.

To put the moments of a booked date where you will see them: your phone’s own calendar in the app, or a calendar file you can open anywhere on the web. It is asked for at the moment you use it rather than on launch, and declining costs you only that, not the date.

Once, to suggest the city you are in so a plan can name real places. It is not tracked afterwards and not stored as a trail. You can also just type the city.

Yes, wherever there is a field. Your phone’s own speech recognition (Apple’s or Google’s, which may process the audio on their servers) turns it into text, you can edit it before sending, and only the text is sent to Vessa.

With an email address and password, or with Apple or Google. Accounts are handled by Clerk — if you have forgotten your password, use the reset link on the sign-in screen; Vessa cannot see or set it.

Settings → Export everything. It downloads a readable file with your account, your conversations, your notes, your dreams and what Vessa has worked out about you. No request, no waiting.

Settings → Delete everything. Your content and your login go at once, permanently, with no recovery window. There is nothing to email anyone for. If you want a copy, export first — afterwards there is nothing left to export.

If you signed in with Apple, your Apple Account keeps its own record of Vessa, which Vessa cannot remove. After deleting, stop using Sign in with Apple for Vessa — on an iPhone, Settings → your name → Sign in with Apple → Vessa. Apple’s steps.

Uses it to understand you, and nothing else. It is not sold, not used for advertising, and there are no third-party analytics or advertising trackers in the app. The privacy page is the long version, including the parts that are hedged because the engineering behind them is not finished.